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PRIVACY POLICY

Who is responsible for the processing of your personal data?

Company name: DISTRIBUCIONES CALZADO BANYOLES, S.L. ("CASTAÑER")

Registered office: C/ Menuts, 28 17820 Banyoles (Girona)

C.I.F. nº: B-50667823

E-mail: customercare@castaner.com

Phone number: (+34) 972.581.700

For what purposes do we process your personal data?

We process the data provided by the user for the following purposes:

  • To respond to requests for information and / or queries made by the user.
  • Inform the user of offers or commercial news via email, sms, telephone.

How long will we keep your data?

The personal data will be kept as long as their deletion is not requested by the user, so that CASTAÑER can manage the user's requests and continue sending newsletters that may be of interest.

What is the legal basis for the processing of your data?

The legal basis for the processing of data is the user's consent.

The user may revoke his/her consent at any time without retroactively affecting the processing of personal data carried out up to that moment.

In the Web forms it will be necessary for the user to fill in the fields marked as "required". Failure to provide all the personal data required by CASTAÑER may result in incomplete attention to the request and/or the impossibility of being informed of offers or commercial news.

The user must communicate to CASTAÑER his/her current personal data so that the information contained in its files is updated and free of errors.

To which recipients will your data be communicated?

Personal data will not be communicated to third parties, except under legal obligation.

What are your rights when you provide us with your personal data?

Users may exercise their right of access to personal data, as well as request the rectification of inaccurate data or, where appropriate, its deletion when the data is no longer necessary for the purposes for which it was collected. You may also request the limitation, portability and opposition of the processing of your data, in certain circumstances and for reasons related to your particular situation.

The user may exercise the rights referred to above, under the terms and conditions provided in the legislation in force, by sending an e-mail to customercare@castaner.com.

In the event that you do not receive a satisfactory response and wish to make a complaint or obtain further information regarding any of these rights, you can go to the Spanish Data Protection Agency (www.aepd.es).