In recent times, we have detected some websites attempting to impersonate us. We want to ensure that you have an authentic and risk-free shopping experience at Castañer.
Here, we present the essential steps to protect yourself against potential fraudulent purchases:
How to detect if it is our official website??
La única dirección web oficial de Castañer es castaner.com
Data encryption
Make sure that the URL of the page uses HTTPS data encryption instead of HTTP.
Order confirmation
Automatically after making a purchase at Castañer, you will receive an email with your order confirmation along with your order number.
That email will come from an email with the domain @castaner.com.
Purchase throught ads
Sometimes we want to expand our community and we make ads on different platforms. Those ads will only be real if they are linked to our official accounts:
Bonus track
Remember, always make your purchases through our official website or recognized marketplace channels.
Also, if you see pages that might try to supplant us, for the good of the entire Castañer community, let us know at customercare@castaner.com so we can put a solution.
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