Message to our community #CastañerLovers
In this time of uncertainty, Castañer is committed to always keep in mind the well-being, safety and health of our community*. That is why, we are working to offer the best service at this time to our customers.
The courier companies working with Castañer have taken measures and implemented procedures to ensure safety. To avoid risks, once there is visual contact between the recipient and the driver, it is stipulated where the recipient wants the package to be left, so there is no physical contact. The limitations do not apply to the movement of goods and normal service is still provided. Currently our couriers are serving their customers as usual, however, due to current circumstances, there may be delays in some transits, new border controls, flight cancellations, protection regulations and local and specific quarantine measures that may affect the service, in such a case, please contact us.
In appropriate cases, due to the mixed typology of our collection points nationwide (gas stations, stationery stores, stores...) it is possible that some establishments may be forced to close due to government restrictions that are being implemented in different areas of the territory.
Let's keep in touch at @castanerofficial.
We are with you,